Order #M515784 with overnight FedEx

[creativelkj]

I placed order # #M515784 early on Wed 11/7 with overnight shipping, which was $23.95 for 2 identical books. Today, 11/15 is the 6th business day after the order. Hopefully this order will be shipped today and received tomorrow, Friday.

MP will you please check to see if this has been shipped? I realize you've been extremely busy, but it'll be very disappointing if the books aren't received tomorrow as I'm going out of town for 2 weeks on Monday and there's no FedEx over the weekend. I paid for overnight shipping because even with 6 business days production would still get it here by tomorrow. If it's not shipped until tomorrow that will be 7 business days........and will have been a waste to pay for overnight shipping.

Hopefully you'll have good news for me that it's being shipped today.

[mypublisher]

Hi Creativelkj -

I do see your order and it's moving along, but even if it is completed today it may not ship out until tomorrow morning. I'll credit your account the overnight shipping. I apologize for the delay.

Sincerely,
MyPublisher

[creativelkj]

Thank you for the credit. I appreciate that. As usual, you've been responsive to my questions. Because of your excellent customer service, I've recommended MP to many people. Everyone who has seen my books really likes the product.

Will that credit be directly to the credit card that I used for ordering the 2 books?

[mypublisher]

Hello - yes, it will go back on the card you used to purchase the books automatically...give it a few days to show up, but I did process the credit myself.

Sincerely,
MyPublisher