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View Full Version : Costco discount not honored!!!!!


t2b
11-09-2007, 02:18 PM
I have a Costco membership and downloaded MyPublisher off the Costco website. I ordered one book on Nov 8 and then another one on Nov 9. (I tried to order on Nov 7 to get the early discount (25% off) but the site was down, someone responded to us and told us we could still get the discount if we orderd on the 8th). We then ordered another book on the 9th because there was another promotion to Costco customers that you could get 20% off. I ordered the books and kept looking for the discount to come off because the website said the discount would be taken off at checkout. After checking out and ordering the books the discounts were never given. I ended up paying full price for both books! I still plan on ordering one more book, is there a way I can get some sort of credit for the books I already ordered?

mypublisher
11-09-2007, 04:48 PM
Hello -
You must not have the Costco version installed because the discount is definitely still being honored...the up to 45% off through midnight tonight. Then it switches to the 20% off. For the email address you have associated with this forum I could only fine 1 order from you on November 5. I can help you but I don't know your user information. Alternatively you can email customer service with your information and I'm sure they will honor the coupon.

Sincerely,
MyPublisher