Ordering multiple books simultaneously

[Pixuality]

Hi guys - I have to place an order for two wedding albums for a client and together the books total around $170 so I can take advantage off the 40% discount currently on offer. Individually the books only qualify for 20% and it also looks like I have to pay the shipping of $18.99 on a per book basis.

Can orders be combined to attract the higher discount and shipping combined to save there too?

Thanks for any help you can offer.

Cheers,

Pixuality.

[Pixuality]

Any suggestions at all?

[asmit4]

Unfortunately orders cannot be combined. The discount is per book. Of course, if you order multiple copies of the same book you can get the discount but you can't order 3 different books on 1 order. It's an issue with their printing software that causes this problem.

[Pixuality]

Thanks, Asmit, for clearing that up for me.

Ah well - I'll wait for MyPublisher to get that sorted to increase the happiness of their customers.

Pixuality

[mypublisher]

Hi Pixuality -

I do apologize for the inconvenience, but it is a techincal challenge to overcome. Each book requires a book file and needs to be uploaded, therefore each order is one book file. That is why you can't order 2 different books at one time.

Sorry about that!
MyPublisher

[Pixuality]

Hi MP and thanks - just tell those clever software people to allow a holding stage - like a shopping basket - or allow the book files to be concluded locally (ie - on your customers pc) prior to uploading.

Combining orders to save on shipping at the current rate of $18.99/book would be a great benefit.

Cheers,

Pix.

[mypublisher]

Hi Pix -
Thanks for your feedback and I definitely will pass it along :)

Again, I do apologize!

Sincerely,
MyPublisher