costo discount

[Anna]

I had some problems before going to purchase page, and bookmaker kept crashing again and again. I want to make use of costco discount for over 100 dollars which expires november 7th. I'm wondering if you will extend the coupon for one more day, please for me?
Thank you.

[mypublisher]

Hi Anna -

Are you still having an issue? If BookMaker is still crashing on you, I can help with that, but extending the coupon won't fix your issue. Let's get your BookMaker up and running and then I will work with you on the coupon situation.

Please let me know what's going on with your BookMaker.

Sincerely,
MyPublisher

[Anna]

Yes, my bookmaker has some problems, when I want to ignore certain spelling mistakes, it freezes up. The red underline dots were there when I sent my book for printing this afternoon. Since I didn't see them in preview, I think it will be okay.
Because of this I was not able to finish three more books which I wanted to send today before the Costco 45% off for over $100 discount expired. Bookmaker had to be restarted several times before I could finish one book! I have the 2.2 version and mine updated recently also when I opened it.
I have a dual core processor with 2gb ram, so I don't think my computer is the problem. Bookmaker seems to freeze if used regularly and for large books...over 100 pages.

I have a question. You have an announcement that says the coupon is extended for two days, but it does not say which one? Is it the Costco coupon for 45% off or just the fall coupon, or something else? Please clarify.

[mypublisher]

Costco coupon has been extended as well. I'm sorry for your BookMaker issues, but we have extended the coupon so you have some more time.

[Anna]

I don't see on the costco site or your site that same discount anymore? Does it come if I go to purchase after I finish my book? On costco, the discount has changed to just 20% off on all orders.
I'm looking for the 45% off over $100, 25% off over $50 and 20% off under $50 that was valid till Nov 7th.

I already sent one book earlier before it expired for the $100 -45% off discount. If the same is still extended, I have three more books which I like to order. Two will be for under 25% and one for 20%. Or I can arrange more photos in large book and qualify for the 45%.
It takes time to keep working on a very unstable and cranky bookmaker..otherwise I would I have finished sooner!!
Please reply. Thank you!

[mypublisher]

Hi Anna -
The discount is valid through the midnight PST tonight on 11/9. While the advertisement is no longer on the site, the discount is still automatically applied in your Costco shopping cart. You don't need to do anything differently.

I hope this helps!
Sincerely,
MyPublisher