cahbaker
11-04-2007, 09:32 PM
I spent nearly 40 hours in the last 3 days working on my 47 page book. I was able to purchase the book but after uploading 61 percent, it quit on me. Now I can't get in again to start over as the purchase/next button does not ask me to verify the preview, so it does not proceed. I already gave my credit card information, but am blocked. I gave up an entire weekend, ignoring everyone to get this done over the weekend, since I have no time next week. I sent emails which were not returned. The website says the reason they do not take calls is because they believe they respond faster via email. With a 10 hour posted wait for an email response that makes the 24/7 meaningless. If anyone figures out the answer, please write. This company really cost me loads...