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kimberlytm
11-03-2007, 05:10 PM
I've put in email addresses, including my own. I'm not receiving any email about a shared album. how long does this usually take?

mypublisher
11-05-2007, 12:13 PM
It takes a long time - especially since our order volume is so high. It uploads as a book file so it can take a few hours or even more due to the coupon expiration.

Sincerely,
MyPublisher

Benno
11-07-2007, 07:29 AM
I am having trouble with the 'share a book' function. I have just done a small book and gone through the 'share a book' process (sending it to myself). It stated:

Your book has been shared successfully with:

BUT I have not received any email to confirm this.

Any help please?

Alan

mypublisher
11-07-2007, 10:44 AM
As stated above - shares are taking a very long time to arrive, even a day. I recommend not waiting to place your order until your share arrives.

that being said, it will arrive :)

Sincerely,
MyPublisher