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Cruiser
09-17-2007, 11:56 AM
I am a bit disappointed in FedEx. I ordered a book M405302 and was expecting delivery last week. I checked Friday and the book was not out for delivery yet so I rechecked this morning (Monday) only to find out that the book was delivered Friday, September 14 at 6:15pm and left at the front door. We were home but the delivery person did not ring our bell.

This morning when I checked the tracking order and found the delivery was made Friday, we searched all over our yard for the package but couldn't find it. Either the package was delivered to the wrong address or someone took the package. Needless to say, I am very disappointed that I didn't get my book and that FedEx would leave a package without at least ringing the doorbell. I prefer UPS...

Cruiser
09-17-2007, 02:08 PM
Excellent customer service. Within an hour of sending an email to customer service, I received a coupon to replace my book. Thank you MyPublisher.