Having trouble after hitting the purchase button

[lkilday]

Has anyone had trouble after hitting the purchase button??? I previewed my book and reviewed my correction and then hit the purchase button and all I got was a white screen. Any suggestions out there???

[gullideth]

Me too! Today is the last day for the discount as well!:mad:

[mypublisher]

Greetings,

Thank you for contacting MyPublisher. When you experience this issue, please save your work, close the program and re-start your computer. Once you come back to MyPublisher and click on the Purchase button it should proceed without issues.

If you still encounter issues, please contact customer service directly at customerservice@mypublisher.com or call us at 877-411-6978 and we will be happy to assist you.

Best Regards,
MyPublisher Customer Service Team