View Full Version : Sharing Problem
jim0947
04-19-2007, 05:55 PM
I've tried twice to send myself a "share" email. Once yesterday, once about 3 hours ago.
Each time I received the page stating:
Thanks!
Your book has been shared.
Book sent to xxxxxxx@swbell.net
where xxxxxxx is the correct email info.
I sent the share to a differrent address of mine that I use very often for business purposes without lost mail problems.
Neither have been received.
Any ideas?
mypublisher
04-23-2007, 03:22 PM
We apologize! The BookStore share emails may not be reaching you due to a recent server transition which caused some of our outbound emails to be marked as spam. We are working on making sure our new server is recognized as a safe source. If you continue encountering this problem, please email customerservice@mypublisher.com.
jim0947
04-29-2007, 05:57 PM
Hate to bring bad news, but I've tried several times since your last reply using different albums I've created and have been unable to recieve a share I've created.
I'm quite familiar with my e-mail spam filtering and check those folders regularly.
bsyalniz
04-30-2007, 03:54 PM
My husband & I had that same problem the other day. We tried several times to his main account (which is his work e-mail) and he never received it. Not even in the Junk Mail. But I recieved it in under 1 minute as did several other people. Maybe just send to a different account?
TromboneAl
09-19-2007, 12:06 AM
I experienced this same problem today.
TromboneAl
09-19-2007, 09:49 AM
...Problem solved by making IE the default browser.
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