Upload Problem

[Mindy]

I just finished my book and have tried many times to upload for purchase. When the upload hits 260 of 374 photos a message pops up saying "bookmaker.exe has encountered a problem and has to shut down." I've tried all the solutions in the help section and do not know what I should do next. Any suggestions?

[mypublisher]

This may indicate that photo 260 is an improper type of image file or is corrupt. Please check to make sure that all your images are JPEG files, saved in a single layer, and that they are in the RGB color space. BookMaker does not recognize other file formats.

[jim0947]

For what it's worth, that is exactly what I encountered 4 or 5 times. After removing all previous book files it finally went through. Not sure if that did the trick or if the planets were momentarily aligned properly.