Trying to upload from PP and error?!

[Littlebuddy313]

Hello!

This is my first time using mypublisher...

I have looked through other threads hopefully trying to find out an answer and no such luck:(

I made a page in PP and changed the file to a .jpg

I was in BM I was under the "get photos" tab and when I tried to open the file, an error message comes up:

"Failed to load picture from file:
C:\Documents and Settings\Administrator\My Documents\My Pictures\trial.jpeg
reason: Failed to read JPEG file 'C:\Documents and Settings\Administrator\My Documents\My Pictures\trial.jpeg': Not a JPEG file: starts with 0x50 0x4b"

I am very confused. Can someone please help?

THANK YOU!!!!!!!!

[mypublisher]

Hi Littlebuddy313,

This error message will be given if any of your images were not created in the correct jpeg format or they are not the recommended size or color space.

To ensure that your images are printed to our highest standards, it's crucial that they conform to the following specifications:

To ensure that your images are printed to our highest standards, it's crucial that they conform to the following specifications:

--- FILE FORMAT ---------------------------------

Your images must be saved as JPEG files (file ends in .jpg or .jpeg)

--- IMAGE SIZE ---------------------------------

Image size requirements (in pixels) ultimately depend on the desired printed size.

The software will warn you if you have used a photo that has insufficient resolution for the size you have chosen. These images will be outlined in red as opposed to blue. Reduce the size of any red outlined images (by using the Zoom Out button) until the outline turns from red to blue; otherwise, images will not print clearly and may appear pixelated.

If, on the other hand, your images slightly exceed the specs, or are used in a smaller size in the book (in a four per page layout for example), your software will downsize them accordingly – no adjustments are necessary.

The following image sizes (in pixels) represent the minimum dimensions for the largest images (one photo per page) in each of our products:

- Paperback PocketBooks: 1500x1150 pixels
- Classic Hardcover Books: 2150x1700 pixels
- Deluxe Hardcover Books: 2850x2225 pixels

The maximum dimensions are:

- Paperback PocketBooks: 2250 x1725 pixels
- Classic Hardcover Books: 3225x2550 pixels
- Deluxe Hardcover Books: 4275x3338 pixels

--- RESIZING ---------------------------------

If you have a lot of large images that exceed the maximum specs listed above, you may want to consider resizing them with a third party image editor prior to bringing them into your software.

While your software is capable of sizing the images accordingly when the book is purchased, resizing them first using a dedicated image editor will give rise to better performance while making the book, as well as faster uploads.

--- USING THIRD PARTY IMAGE EDITING SOFTWARE ---------------------

If you are using photo editing software to create or edit your images, please keep these points in mind:

~ Use sRGB or RGB when enhancing photos – no CMYK.
~ Use sRGB or RGB for black and white photos – no Grayscale.
~ Remove any vectors, slices or layers from your images.

IMPORTANT: Please allow a 1/8 inch to 1/4 inch 'gutter' around all sides of these images to allow for cropping. Without this allowance, any text or image elements near the edges of the image will be cut off when the book is printed.

--- ASPECT RATIO ---------------------------------

If you want to use square images in your book, we recommend that you use a third party image editor to create a rectangular document that maintains a 4:3 aspect ratio, using at least the minimum specs listed above.

You can then place the square image into this rectangular document, allowing a border or background to occupy the remaining space in the rectangle.

Inserting this rectangular image with the 4:3 aspect ratio into the templates in your softwarewill ensure that images with differing aspect ratios are printed without distortion or cropping. This also holds true for any image whose aspect ratio differs from that of the book – ie, panoramic or widescreen images.

--- VIEWING IMAGE DETAILS -----------------------------

To verify specific information about your images, you'll need to take the following steps. Please note that you cannot do this from within your software– this information can only be acquired from the original image file.

PC Users

~ Right click on the image
~ Left click 'Properties' from the menu that follows
~ Left click on the Summary tab
~ Left click on Advanced

Mac Users

~ Right (or ctrl) click on the image
~ Left click 'Get Info' from the menu that follows
~ Left click on the 'More Info' arrow

From here, you can view an image's pixel dimensions.

Hope this helps!

Best Regards,

MyPublisher

[Littlebuddy313]

I re sized all of the images before creating my slide in PP... but the file still will not convert to a jpeg. When I try to even open the file with paint or Microsoft office picture manager it says that it "cannot read this file. This is not a valid bitmap file, or its format is not currently supported."

:confused:

[mypublisher]

Hi,

I'm sorry you are still having trouble. I suggest contacting us through customerservice@mypublisher.com so we can investigate this matter further.

Best Regards,

MyPublisher

[kmk_01kmk]

"I made a page in PP and changed the file to a .jpg"

When you were in PP, did you get any errors in "File|Save As" when you saved the file as "save as type" .jpg?

[Littlebuddy313]

I am an amature at this... when I was changing the file... I was simply "renaming" the file with a ".jpg" at the end.... I know, wrong. :/

I did more research and had to reformat my powerpoint and then I understood how to correctly change a file:) Everything was a breeze after that and I just ordered my first book!