View Full Version : MyPublisher keeps crashing!
jkarar
10-03-2008, 08:51 PM
I need help. I have been working on this 100 page family book (vintage style) since version 3.0 came out and I am almost done with the book. I only have a few more pages to go. I have never had a problem with it crashing until now. A first I thought it was the crop tool because every time I used that tool to crop a photo it would crash. Now it's every time I open it. It will open but it immediatly disappears. I don't have a chance to do anything. I have Windows XP Pro (not Vista). Is there anyone else having this problem? MyPublisher, will you please help me? I have spent too much time on this to lose the book now. All my photos are between 1mb and 4mb and I have between 2-8 photos on each page. Is that too much for MyPublisher to handle? Any help would be greatly appreciated!
Thank you!
Jillian
kmk_01kmk
10-04-2008, 03:40 PM
Are you trying to exceed 100 pages? That's the documented limit, unfortunately, but I would hope their software would tell you that it can't add the 101st page instead of crashing.
It sounds to me like the file has been corrupted. I hope MyPublisher or someone else has some ideas - or that you can revert to a pre-crash backup and try again! (I can appreciate how much time has gone into creating a 100 page book!)
jkarar
10-08-2008, 05:56 PM
No I wasn't trying to exceed 100 pages (although I wish I could). I tried using it again the next day and it was fine. It hasn't crashed on me since, thank goodness. I honestly believe it had something to do with the photo crop tool because that's when it started crashing, when I used it. I haven't used it since because I'm scared it will crash again and I won't be so lucky to get it back again. Has anyone else had trouble using the photo crop tool? I'm just going to crop my photos in Photoshop and import them back in. It takes longer but it's worth it if it will keep it from crashing again. I would have been devastated if I had lost everything I did.
Thanks for your help!
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