i cant purchase my book....the area is greyed out [Archive]

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LATHUGLOVE

05-08-2008, 03:52 AM

Help me is this normal ..and why is the not a phone number....is there anyone else going through?

PattieA

05-08-2008, 09:24 AM

As I said in the other thread, there are reports that there was a bug in the earlier version of the MyPublisher software. If you re-download and re-install it, that should fix the bug.

brianjanet

05-09-2008, 10:29 PM

Hi,

This happened to me earlier this week. After searching the forums and trying different suggestions the one that worked for me was to delete pictures from the "drag box" that I didn't use in my book. After deleting about 50 or so the purchase button was displayed.

Janet