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pixelpushr
01-24-2008, 08:31 PM
I had tiger and could order books. I got Leopard and suddenly no book will go through. They lock up during upload at either image 20 or 30 - any book on any of my three macs with leopard. MyPublisher - will you PLEASE address this issue? I have tried everything from different books, different internet connections, etc. I've reinstalled MP, I've reinstalled Leopard, you name it - I've been working on this for three months. Please tell me if you have a solution.

Any users out there found a solution to this problem?

mypublisher
01-25-2008, 10:22 AM
Hello - we have tested the current MAC client against Leopard and it does work. That being said we do have people with issues here and there that we are trying to get to the bottom of. I have been told that some people are able to get past it by changing the permissions. I'm not sure if that is helpful. I will contact you offline for an alternate solution after speaking with my team.

Sincerely,
MyPublisher

photocat
01-31-2008, 03:43 PM
I crashed in Leopard, up to a couple of weeks ago, today though I was allowed to do a full book on Leopard.
I find it very annoying that mac users are constantly running behind...
I guess it has been fixed, so we can finally use bookmaker again in Leopard.

pkazmercyk
03-18-2008, 04:42 PM
re: Changing Permissions.
I'm finding it impossible to upload my first book. What permissions changes are you suggesting?

mypublisher
03-19-2008, 11:07 AM
Please tell me at what point are you getting stuck. Are you able to get to the log in page for the shopping cart? Are you getting hung up while the book is actually uploading?