ahanson
01-02-2008, 11:32 AM
I just sent an email to customer service, but I wanted to see if other customers have had similar issues with the PocketBook.
Upon receiving my MyPublisher PocketBook, I was disappointed to see that the cover was already scratched and colors where coming through the black cover without any use. However, I was happy with the picture quality and was excited to show off the book to our out-of-state relatives who could not make it to our wedding in July. The first few relatives to look at our wedding book were very impressed with the book. Everyone was raving about the picture and design and I was highly tauting MyPublisher as a book-making website over Shutterfly, Snapfish, and Blurb. However, after the 10th adult had looked at the book (which, in my opinion, seems like very light use), the pages started to come loose! We have had the book for less than 3 weeks, shown it to about 40 people, and pages are coming out everywhere!!! Clearly there is some sort of problem with the binding of the book. Is this a common problem with the small books? If so, maybe you should consider a lower page limit on those books (mine was 86 pages, still 14 under the 100 page limit). Either way, I am disappointed that my book is less than a month old and is already falling apart. I have hopes to order a large deluxe album with the same pictures, but my experience with this first book is obviously not a positive one.
Anyone out there have a similar experience or was my faulty book just a rare occurrence?
Upon receiving my MyPublisher PocketBook, I was disappointed to see that the cover was already scratched and colors where coming through the black cover without any use. However, I was happy with the picture quality and was excited to show off the book to our out-of-state relatives who could not make it to our wedding in July. The first few relatives to look at our wedding book were very impressed with the book. Everyone was raving about the picture and design and I was highly tauting MyPublisher as a book-making website over Shutterfly, Snapfish, and Blurb. However, after the 10th adult had looked at the book (which, in my opinion, seems like very light use), the pages started to come loose! We have had the book for less than 3 weeks, shown it to about 40 people, and pages are coming out everywhere!!! Clearly there is some sort of problem with the binding of the book. Is this a common problem with the small books? If so, maybe you should consider a lower page limit on those books (mine was 86 pages, still 14 under the 100 page limit). Either way, I am disappointed that my book is less than a month old and is already falling apart. I have hopes to order a large deluxe album with the same pictures, but my experience with this first book is obviously not a positive one.
Anyone out there have a similar experience or was my faulty book just a rare occurrence?