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View Full Version : Unable to upload new book


contractor
12-18-2007, 04:20 PM
I am running from Vista Home Premium using a dedicated high-speed cable connection. I completed a 100-page book successfully using BookMaker 2.2.0.2328 but now I cannot get beyond the NEXT button to initiate the upload.

I also cannot successfully do a "BookShop->Price Check" but I assume that is the same issue.

I need to complete this in time for pre-Christmas delivery.

I am running IE 7.0.6000.16565 as my default browser and which I restarted several times, cleared out cookies and cache, and I also tried with my firewall disabled. All other internet sites I can visit with no issue. I also have an XP Pro system that I could transfer the files to and try on that system if that might help (if yes, let me know what files and/or directories need to be transferred). I am a developer so I am open to all options for clearing up this issue quickly - or providing a workaround.

contractor
12-18-2007, 07:57 PM
Issue resolved. I had to go in to Control Panel->Services and manually shut down "VistaFirewallService" and then the upload ran successfully. Will need to revisit firewall parameters to determine what was blocking the upload at a later time.

mypublisher
12-19-2007, 09:33 AM
Gotcha - glad you got through. Thanks for letting me know!